Automation Workflow Design & Evaluation — Make.com, Zapier, API Integration Logic
Designed, built, and evaluated automation workflows connecting thousands of SaaS applications as a Senior Software Engineer at Zapier. Developed backend services supporting high-volume event-driven automation, built integration connectors with OAuth and API token authentication, and designed data transformation pipelines for cross-platform workflows. Evaluated AI-assisted automation configurations for accuracy and usability as part of internal experimentation with AI-generated workflow suggestions — assessing whether machine-generated logic correctly handled branching conditions, error states, and data mapping requirements across multi-step processes. Contributed JavaScript custom logic for workflow conditions where no-code tools were insufficient, including data validation, conditional branching, and API response parsing. Diagnosed and resolved automation failures caused by API inconsistencies and edge-case scenarios across production workflows handling millions of daily events. Capable of evaluating prompt-to-workflow outputs for logical correctness, practical usability, and adherence to automation best practices — including error handling robustness, retry logic, and failure recovery patterns.