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Destiny Horne

Destiny Horne

Senior Customer Care Professional - Healthcare

USA flag
Mt Gilead, Usa
Intermediate

Key Skills

Software

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Top Subject Matter

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Top Data Types

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Freelancer Overview

I am an experienced AI writing evaluator and search quality rater with a strong background in customer care and data entry. My recent roles with TELUS Digital AI Data Solutions, Welocalize, and Outlier have given me hands-on experience with data annotation, content evaluation, and quality assurance for AI training data, particularly in the areas of natural language processing and search relevance. I am highly skilled in maintaining data accuracy, following detailed guidelines, and applying critical thinking to assess the quality of written content. My certifications in bias disruption, diversity and inclusion, and productivity at work further enhance my ability to contribute to high-quality, ethical AI projects. With additional experience in medical coding and HIPAA compliance, I bring a detail-oriented and reliable approach to data labeling tasks, especially when handling sensitive or domain-specific information.

Intermediate

Labeling Experience

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Destiny H. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

P

Penn Foster

Associate of Science, Graphic Design

Associate of Science
2025 - 2028
P

Penn Foster

Career Diploma, Medical Billing and Coding

Career Diploma
2025 - 2026

Work History

H

HealthPlanOne

Licensed Health Insurance Agent

N/A
2022 - 2025
T

TTEC

Customer Service Representative

N/A
2022 - 2022