Text Classification Analyst – E-commerce Content Moderation (Appen)
Worked on text classification tasks through Appen, focusing on categorizing product descriptions and user reviews for an e-commerce platform. The task involved labeling text into predefined categories such as spam, inappropriate content, misleading information, and genuine product feedback. This helped improve automated moderation systems and recommendation engines by ensuring cleaner and more reliable datasets. I carefully interpreted labeling guidelines and handled ambiguous cases by applying consistent judgment, ensuring high-quality outputs for model training.