Ebipere Wilson

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Freelancer Overview

EBIPERE ANGONIMI WILSON wilsonebipere@gmail.com | +234 810 086 5236 | linkedin.com/in/ebipere-wilson PROFESSIONAL SUMMARY Detail-oriented administrative and IT support professional with 3+ years of experience in customer service, document management, and technical troubleshooting. DEXA Academy-certified Virtual Assistant skilled in streamlining workflows, maintaining filing systems, and delivering high-quality output. Proven track record of improving operational efficiency and maintaining 98% customer satisfaction. CORE COMPETENCIES Administrative & Office Support: Email management, calendar coordination, document preparation and filing. Tools & Platforms: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, PowerPoint), Canva. Productivity & CRM: Trello, ClickUp, HubSpot, Calendly, Buffer. Communication & Research: Written/verbal communication, online research, proofreading. Customer & IT Support: Customer inquiry resolution, technical troubleshooting, reference guide creation. Soft Skills: Reliability, high attention to detail, adaptability, problem-solving, task prioritization. PROFESSIONAL EXPERIENCE General Admin & Support Sep 2022 – Dec 2024 Simple Gadgets — Bayelsa, Nigeria • Handled 20+ daily customer inquiries via phone, email, and chat, maintaining a 98% satisfaction rate. • Managed end-to-end email and inbox workflow (Gmail, Outlook), reducing average response time by 25%. • Organized and maintained physical and digital filing systems, i

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Ebipere W. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.