Senior Claims Assistant
As a Senior Claims Assistant, I managed communications with healthcare providers and assisted with claims documentation. I collaborated closely with adjusters and ensured claimants received timely updates and support. My role required excellent organizational, problem-solving, and customer service skills. • Engaged daily with healthcare providers to resolve billing and financial inquiries. • Facilitated the timely processing of claims documentation and records. • Delivered prompt and empathetic responses to claimant inquiries. • Supported adjusters with gathering necessary paperwork efficiently.