Customer Service Executive
As a Customer Service Executive, I was responsible for managing tenant enquiries, resolving complaints, and handling service requests with professionalism. I collaborated with maintenance teams to ensure timely issue resolution and was responsible for keeping service documentation up to date. This role required strong organisational, communication, and problem-solving skills to maintain customer satisfaction. • Managed tenant enquiries, complaints, and service requests professionally.
• Worked with maintenance teams to ensure prompt issue resolution.
• Maintained customer service documentation and updated internal systems.
• Provided accurate information to tenants about services, contracts, and support options.
As a Customer Service Executive, I was responsible for managing tenant enquiries, resolving complaints, and handling service requests with professionalism. I collaborated with maintenance teams to ensure timely issue resolution and was responsible for keeping service documentation up to date. This role required strong organisational, communication, and problem-solving skills to maintain customer satisfaction. • Managed tenant enquiries, complaints, and service requests professionally. • Worked with maintenance teams to ensure prompt issue resolution. • Maintained customer service documentation and updated internal systems. • Provided accurate information to tenants about services, contracts, and support options.
2024 - 2025