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Elis Koumba

Elis Koumba

Customer Support Specialist - Technical Support & Sales

CONGO flag
Pointe-Noire, Congo
$15.00/hrEntry Level

Key Skills

Software

No software listed

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio

Top Label Types

Audio Recording

Freelancer Overview

I have a strong foundation in technical support, documentation, and customer service, which has equipped me with the attention to detail and clear communication skills essential for high-quality data labeling and AI training data roles. My experience maintaining detailed records, managing knowledge bases, and moderating AI chatbots has given me practical exposure to the processes behind data annotation and quality assurance. I am adept at troubleshooting, remote desktop support, and using ticketing systems, allowing me to quickly identify and resolve issues while ensuring data accuracy. My background in B2B environments has also strengthened my ability to understand user needs and provide tailored solutions, making me well-suited for roles where precision and reliability in data handling are critical.

Entry LevelEnglishFrench

Labeling Experience

No Data Labeling experience added

Elis K. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

E

Ensign College

Bachelor of Information Technology, Information Technology

Bachelor of Information Technology
2025 - 2025

Work History

N

N/A

Door to Door Kitchenware Sales Representative

Pointe-Noire
2019 - Present