Analyst, Operations/AI Output Validation & RLHF Evaluator
TextRLHF
Validated AI-assisted outputs against established operating standards in a regulated insurance environment. Identified error patterns, flagged data quality issues, and documented structured findings to improve model accuracy and deployment. Led initiatives focused on quality assessment and responsible AI deployment within operational workflows.
• Led process analysis and AI validation across underwriting and operations business units
• Assessed and documented data errors and labeling inconsistencies
• Applied RLHF and evaluation techniques to production workflows
• Partnered with IT and operations leadership to improve AI model accuracy and deployment practices
Validated AI-assisted outputs against established operating standards in a regulated insurance environment. Identified error patterns, flagged data quality issues, and documented structured findings to improve model accuracy and deployment. Led initiatives focused on quality assessment and responsible AI deployment within operational workflows. • Led process analysis and AI validation across underwriting and operations business units • Assessed and documented data errors and labeling inconsistencies • Applied RLHF and evaluation techniques to production workflows • Partnered with IT and operations leadership to improve AI model accuracy and deployment practices
2023 - 2025