Customer Service Representative
As a Customer Service Representative, I was responsible for managing customer relations and providing prompt support to clients. I handled inquiries, complaints, and feedback in a fast-paced office environment. This role sharpened my communication and conflict-resolution skills. • Addressed client queries and resolved service issues. • Maintained up-to-date customer records in CRM systems. • Assisted in administrative duties as needed. • Provided front-line support and built positive client relationships.