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Freelancer Overview
EUNICEOJIAKOR +234-8033743598 ojiakoreunice10@gmail.com Lagos,Nigeria PROFESSIONALSUMMARY ProactiveVirtualAssistantandCustomerSupportProfessionalwithstrongcommunication, organizationandproblem-solvingskills.Experienceinadministrativesupport,customerservice, andsales.Skilledinemailmanagement, schedulingappointments, handlinginquiriesand providingexcellentsupporttoclientsandteams. Helpingbusinessesandcompaniesorganize theirworkflowseffectively,optimizecustomer’ssatisfactionlevel,SLAcomplianceandincrease performancemetrics. SKILLS Googleworkspace{Docs,Sheets,Gmail} Microsoftoffice{Word,Excel,Powerpoint} CRMTools{Hubspot,Zendesk,Salesforce} ProjectManagementandTools{Trello,Asana,Clickup,Notion} EmailandChatManagement SocialMediaAssistance AdministrativeSupport Salessupport CustomerSupport DataEntry CalenderandScheduleManagement WORKEXPERIENCE AdminiistrativeAssistant–ChristEmbassy Assistedwithadministrativetasks, Programmcoordinator,Scheduledmeeting,maintain effectivecommunicationandacuratedataentry. SalesOfficer–SettimeInfotech Promotedcompany’sproductsandassistedcustomerswithinquiries Maintainedcustomerrelationshipsandcontributedtosalesgrowth. Providedsupportforadministrativeandsales-relatedtasks ResourceOfficer–JigawaRadioStation Organisedmaterialsandinformationresuorces.Programcoordinationandevaluation. Collaboratewithteammemberstoensureoperationalefficient CERTIFICATE/TRAINING VirtualAssistant–ALX VirtualAssistantandCustomerSupport–DigitalWitchAcademy DataEntry -AccountingHu
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