Travel Advisor
As a Travel Advisor, I delivered outstanding customer service via phone, email, and chat on a daily basis. I handled customer queries by providing timely and empathetic responses and kept up-to-date with the latest ticketing systems. My role required knowledge of travel booking systems and the ability to manage multiple service channels efficiently. • Managed customer inquiries and ticketing through Amadeus, Sabre, and Galileo • Resolved service issues with prompt and friendly communication • Maintained detailed client and service knowledge • Ensured high satisfaction through various communication channels