Product Operations Specialist - Arabic Speaking (Labeling Project Management)
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Managed labeling projects to provide critical data for improving search systems on an international platform. Led the organization, training, and execution of labeling workflows across multiple markets, ensuring quality and accuracy. Oversaw quality assurance processes, capacity planning, and performance metrics for ongoing projects.
• Developed project timelines, trained global teams, and created custom labeling queues.
• Produced key performance metrics and conducted daily RCA and trend analysis.
• Evaluated project impact relative to algorithm improvements in search systems.
• Aligned quality assurance and vendor resources with evolving project pipelines.
Managed labeling projects to provide critical data for improving search systems on an international platform. Led the organization, training, and execution of labeling workflows across multiple markets, ensuring quality and accuracy. Oversaw quality assurance processes, capacity planning, and performance metrics for ongoing projects. • Developed project timelines, trained global teams, and created custom labeling queues. • Produced key performance metrics and conducted daily RCA and trend analysis. • Evaluated project impact relative to algorithm improvements in search systems. • Aligned quality assurance and vendor resources with evolving project pipelines.
2021 - Present