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Firas Essid

Firas Essid

Customer Service Specialist

Tunisia flagTunis, Tunisia
$5.00/hrEntry LevelLabelboxLabel StudioV7 Labs

Key Skills

Software

LabelboxLabelbox
Label StudioLabel Studio
V7 LabsV7 Labs

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
ImageImage
TextText

Top Task Types

Audio Recording
Bounding Box
Classification
Emotion Recognition
Entity Ner Classification

Freelancer Overview

I come from a strong background in customer service, with over three years of experience helping clients in industries like healthcare, logistics, and e-commerce. Throughout my roles, I’ve developed a sharp eye for detail and a solid ability to understand customer needs, spot patterns in communication, and handle a variety of requests across phone, chat, and email in both French and English. These experiences have naturally shaped the kind of skills that are key in data labeling—like identifying intent, analyzing sentiment, and working carefully with structured and unstructured information. While I’m new to the world of AI training and data labeling, I’m confident that my experience working closely with real users gives me a valuable perspective. I know how to work accurately, handle sensitive data with care, and contribute to building systems that better understand and serve people. I’m excited to bring my attention to detail and user-first mindset into this field.

Entry LevelArabicFrenchEnglish

Labeling Experience

No Data Labeling experience added

Firas E. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.

Education

H

Higher Institute Of Languages Of Tunis

Bachelor's Degree, Communication And Media Studies

Bachelor's Degree
2016 - 2020

Work History

G

Groupe Henner

Customer Relationship Executive

Tunis
2025 - Present
D

DocShipper

Customer Service Specialist

Tunis
2023 - 2025