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Clickworker

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Freelancer Overview

I have over 15 years of experience in technical support, process management, and data-driven roles, with a strong background in ITIL, Change Management, and Configuration Management. My work has consistently involved analyzing, processing, and transforming complex data, including hands-on experience with customer data configuration, XML/XSLT transformations, and quality control of digital content. I am skilled at creating, reviewing, and translating user-focused documentation in both English and Romanian, and have managed end-to-end content accuracy for e-commerce platforms. I regularly use AI tools such as ChatGPT and Gemini to evaluate and enhance product images and ideas, and I excel at bridging the gap between technical teams and end users to ensure clear, accurate, and actionable data. My entrepreneurial experience has further honed my attention to detail, quality assurance, and ability to manage multilingual datasets in fast-paced, remote-first environments.

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