Fox Lee - Senior Manager - Technology Operations

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

No subject matter listed

Top Data Types

Audio

Document

Image

Text

Top Label Types

Evaluation Rating

Prompt Response Writing SFT

Question Answering

Text Summarization

Transcription

Freelancer Overview

I am an operations leader with extensive experience building and scaling high-performing teams for technology-driven projects, including AI tool implementation and data-driven process optimization. My background includes architecting custom AI solutions (such as GPT-based tools) that streamline workflows and reduce manual effort, as well as managing large, distributed teams responsible for complex content and data operations for enterprise clients like Microsoft, Google, and eBay. I excel at designing scalable program structures for data annotation, content labeling, and remote workforce management, ensuring high-quality, on-time delivery across diverse domains. My expertise spans operational architecture, digital transformation, and cross-functional leadership, making me adept at supporting AI training data initiatives and optimizing data labeling pipelines for efficiency and accuracy.

IntermediateEnglish

Labeling Experience

Google (via Linguistix Tank)

Internal Proprietary ToolingAudioEvaluation RatingTranscription

Perapera was an early stage data annotation / transcription project Google used to improve voice recognition technology. Project involved transcribing short audio clips obtained from wearable devices according to a robust and ever-changing set of business rules. I recruited and maintained quality for a team of over 300 ICs in 27 different languages, and participated in the project myself during times of high volume.

2007 - 2010

Education

W

Western Michigan University

N/A, English

N/A

2000 - 2003

Work History

U

Upwork

Senior Manager, Customer Success and Operations

Chicago

2019 - 2025

M

Microsoft

Content Project Manager

Seattle

2018 - 2019