Machine Learning Data Associate.
Working from home performing data annotation for text tasks that improve Amazon’s customer service bots, focusing on digital devices, subscriptions, and website AI features. Projects are executed in AWS SageMaker, including creating labeling jobs, adhering to privacy standards, and enabling a self-sufficient workflow. ● Labeled 100–200 tasks per project, supporting chatbot AI development. ● Achieved 80–100% consensus rates; datasets delivered with 95%+ acceptance. ● Improved workflows and clarified SOPs to enhance annotation consistency. ● Collaborated in paired annotation projects with team consensus meetings to ensure data quality. ● Coordinated with stakeholders, including data analysts and AI engineers, across multiple concurrent projects. Took full ownership of tasks, consistently delivering projects on time with high accuracy and efficiency, contributing to overall team success in enhancing AI performance.