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Frank Addo

Frank Addo

AI Chatbot Developer & Trainer

Ghana flagAccra, Ghana
$12.00/hrIntermediateOther

Key Skills

Software

Other

Top Subject Matter

AI Chatbots
Business Automation

Top Data Types

TextText
ImageImage
VideoVideo

Top Task Types

ClassificationClassification
Evaluation/RatingEvaluation/Rating
SegmentationSegmentation

Freelancer Overview

I am an AI chatbot developer and digital systems specialist with hands-on experience in training conversational AI systems and structuring data for real-world applications. I have built and optimized chatbots for customer service and booking workflows, where I designed conversation flows, evaluated responses, and improved accuracy through iterative testing. My experience includes text-based data labeling, response evaluation, and classification, with a strong focus on consistency, clarity, and adherence to guidelines. I am highly detail-oriented, able to identify weak or ambiguous outputs, and skilled at refining AI responses to improve performance. I bring a combination of technical execution and user-focused thinking to AI training and annotation tasks.

IntermediateEnglish

Labeling Experience

AI Chatbot Developer & AI Training Specialist

OtherTextClassification
1.Designed and trained AI-powered chatbots for customer interaction and booking systems 2.Structured and labeled conversational data to improve response accuracy 3.Evaluated AI-generated responses for relevance, clarity, and correctness 4.Performed text classification and categorization for user queries 5.Identified and corrected weak or inconsistent outputs 6.Applied structured guidelines to maintain consistency in responses

1.Designed and trained AI-powered chatbots for customer interaction and booking systems 2.Structured and labeled conversational data to improve response accuracy 3.Evaluated AI-generated responses for relevance, clarity, and correctness 4.Performed text classification and categorization for user queries 5.Identified and corrected weak or inconsistent outputs 6.Applied structured guidelines to maintain consistency in responses

2023 - Present

Education

M

Methodist University College Ghana

second class lower, INFORMATION TECHNOLOGY

second class lower
2006 - 2010

Work History

S

Self-Employed

Digital Systems Developer & AI Chatbot Builder

Accra
2021 - Present
P

Prudential Bank

Insurance Sales & Customer Relations Officer

Accra
Not specified