Frank Papa

Key Skills

Software

Label Studio

Top Subject Matter

Speech Recognition

Nlp Domain Expertise

Multilingual Audio (Swahili, Sheng, East African Dialects)

Top Data Types

Audio

Text

Document

Top Task Types

Transcription

Freelancer Overview

AI Training & Data Labeling Specialist. Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Label Studio. Education includes Bachelor of Education, Masinde Muliro University of Science and Technology. AI-training focus includes data types such as Audio and labeling workflows including Transcription, Evaluation, and Rating.

Labeling Experience

AI Training & Data Labeling Specialist

Label StudioAudioTranscription

As an AI Training & Data Labeling Specialist, I annotated and labeled Swahili-language audio datasets for machine learning model development. I applied complex annotation guidelines to various East African dialects, ensuring accurate phonetic alignment, speaker diarization, and context-specific labeling. My work directly contributed to culturally nuanced, production-ready datasets used for speech recognition and NLP pipelines. • Implemented structured quality rubrics to maintain high labeling accuracy across multilingual and code-switched audio content. • Identified and resolved ambiguous segments, enhancing dataset reliability for regional AI deployment. • Collaborated closely with AI/ML engineering teams to refine schemas and resolve edge cases for low-resource languages. • Ensured data security, confidentiality, and version control while handling sensitive audio assets.

As an AI Training & Data Labeling Specialist, I annotated and labeled Swahili-language audio datasets for machine learning model development. I applied complex annotation guidelines to various East African dialects, ensuring accurate phonetic alignment, speaker diarization, and context-specific labeling. My work directly contributed to culturally nuanced, production-ready datasets used for speech recognition and NLP pipelines. • Implemented structured quality rubrics to maintain high labeling accuracy across multilingual and code-switched audio content. • Identified and resolved ambiguous segments, enhancing dataset reliability for regional AI deployment. • Collaborated closely with AI/ML engineering teams to refine schemas and resolve edge cases for low-resource languages. • Ensured data security, confidentiality, and version control while handling sensitive audio assets.

2023 - Present

Remote Customer Support & Community Manager (AI Data Validation)

Label StudioAudio

In my role managing remote customer support and fan engagement projects, I processed high-volume multilingual interactions relevant to AI data validation. I reviewed audio/chat data, translating qualitative user feedback into structured metadata and quality tags. I facilitated workflow alignment with AI training standards by ensuring linguistic accuracy, compliance, and cultural relevance. • Built precise tagging and metadata workflows in CRM and annotation tools for training data preparation. • Conducted cross-team training sessions on annotation standards for improved labeling reliability. • Verified and updated speech data per safety, bias, and accuracy criteria for AI readiness. • Collaborated with content creators to assure compliance with AI safety guidelines.

In my role managing remote customer support and fan engagement projects, I processed high-volume multilingual interactions relevant to AI data validation. I reviewed audio/chat data, translating qualitative user feedback into structured metadata and quality tags. I facilitated workflow alignment with AI training standards by ensuring linguistic accuracy, compliance, and cultural relevance. • Built precise tagging and metadata workflows in CRM and annotation tools for training data preparation. • Conducted cross-team training sessions on annotation standards for improved labeling reliability. • Verified and updated speech data per safety, bias, and accuracy criteria for AI readiness. • Collaborated with content creators to assure compliance with AI safety guidelines.

2022 - 2024

Education

Work History