Confidential gaming
Content Moderation via reported wrong behaviours in a gaming online community
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We are the Leading Contact Center based in Madagascar and Paris, France. With more than 10 years experience in outsourcing projects we have tremendous experience in matching our clients' expectations in terms of Customer service, sales and support and data annotation. We mainly work in English, French, Mandarin, Arabic and German.
Automation and AI is redefining back office and customer care process by helping agents focusing on what really matters: Making people feel safe, not alone and with the right answer to their need and not only answer to a question. AI help us to disrupt old large BPO that face difficulty because of their size structure and historical business model and even worse try to slow down AI adoption. Because of our boutique size and tech savyy approach we offer consulting, POC approach to AI use cases from complaints management, real time translations or empowering agents to increase productivity and sales.
Content Moderation via reported wrong behaviours in a gaming online community
-- confidential -- Pictures and videos for travel actors
A travel agency needed to classify and prioritize 1,000+ data