Data Annotator/QA Expert
As a Data Annotator/QA expert at TELUS AI, I evaluated pair-wise search engine results to identify the better options and improve the algorithm and recommendation system. My responsibilities included reviewing products for proper categorization and comparing AI responses to ensure safety, helpfulness, and factuality. Additionally, I reviewed submissions from annotators and provided constructive feedback as necessary. • Evaluated and rated search results for quality improvement. • Reviewed and classified product listings on shopping websites. • Compared AI-generated responses for safety and accuracy. • Provided quality assurance feedback to annotation teams.