Client Service Representative
In this role, I provided remote customer service via email and digital channels, addressing customer concerns in a timely and professional manner. I maintained operational documentation and managed multiple client requests simultaneously. My work required strong attention to detail and effective collaboration with teams. • Handled inbound customer inquiries and resolved issues efficiently. • Maintained precise documentation to support operational workflows. • Coordinated client onboarding and guided customers through required processes. • Worked with internal teams to ensure prompt resolution of customer needs.