Search Analyst/Search Quality Rater
As a Search Analyst and Search Quality Rater at TELUS International AI Data Solutions, I evaluated search engine results and webpage relevance using structured rating guidelines. I assessed accuracy, usefulness, and user intent to support improvements in search quality and AI models. I maintained high output quality and consistency in a fast-paced, remote environment. • Consistently met quality and accuracy KPIs. • Applied detailed guideline adherence for large-scale evaluations. • Delivered reliable, review-ready outputs independently. • Supported AI model training through user intent analysis.