Goldenheart Ema

Key Skills

Software

Labelbox

Top Subject Matter

Customer Service Audio Analysis

AI Conversational Audio Tagging

Top Data Types

Audio

Video

Text

Top Task Types

Classification

Question Answering

Data Collection

Text Summarization

Freelancer Overview

Remote Data Annotation Specialist | Humanatic. Brings 3+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Humanatic and Remotasks. Education includes Senior Secondary School Certificate, University of Calabar Secondary School (2014). AI-training focus includes data types such as Audio and labeling workflows including Classification.

Labeling Experience

Remote Data Annotation Specialist | Humanatic

HumanaticAudioClassification

As a Remote Data Annotation Specialist at Humanatic, I evaluated customer service calls to assign accurate intent labels and disposition codes. I conducted meticulous conversation tagging for AI voice analysis systems and consistently maintained high accuracy benchmarks. My work supported the development and optimization of voice recognition and automated intent classification models. • Labeled and tagged audio data from diverse customer service interactions. • Utilized Humanatic platform for audio review and annotation. • Ensured precise classification for AI model training datasets. • Actively contributed to improving AI-driven voice analysis tools.

As a Remote Data Annotation Specialist at Humanatic, I evaluated customer service calls to assign accurate intent labels and disposition codes. I conducted meticulous conversation tagging for AI voice analysis systems and consistently maintained high accuracy benchmarks. My work supported the development and optimization of voice recognition and automated intent classification models. • Labeled and tagged audio data from diverse customer service interactions. • Utilized Humanatic platform for audio review and annotation. • Ensured precise classification for AI model training datasets. • Actively contributed to improving AI-driven voice analysis tools.

2023 - 2025

Freelance AI Data Annotator | Remotasks

RemotasksAudioClassification

As a Freelance AI Data Annotator with Remotasks, I analyzed audio data to categorize interactions for AI model training. I was responsible for large-scale conversation tagging to improve automated support systems and independently managed strict quality and workflow standards. My work played a vital role in developing AI-driven conversation tools utilized in support automation. • Categorized and tagged diverse audio recordings. • Worked with Remotasks platform for accurate labeling. • Focused on enhancing model precision through detailed annotation. • Maintained productivity and accuracy as an independent contractor.

As a Freelance AI Data Annotator with Remotasks, I analyzed audio data to categorize interactions for AI model training. I was responsible for large-scale conversation tagging to improve automated support systems and independently managed strict quality and workflow standards. My work played a vital role in developing AI-driven conversation tools utilized in support automation. • Categorized and tagged diverse audio recordings. • Worked with Remotasks platform for accurate labeling. • Focused on enhancing model precision through detailed annotation. • Maintained productivity and accuracy as an independent contractor.

2019 - 2021

Education

Work History