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Grace Chigozie

Grace Chigozie

Customer Support Specialist - Remote Communication

NIGERIA flag
Lagos, Nigeria
$25.00/hrIntermediateToloka

Key Skills

Software

TolokaToloka

Top Subject Matter

No subject matter listed

Top Data Types

AudioAudio
Geospatial Tiled ImageryGeospatial Tiled Imagery
ImageImage
TextText

Top Label Types

Classification
Question Answering
Evaluation Rating

Freelancer Overview

I am an energetic and detail-oriented professional with over five years of experience in managing high-volume communications, precise data entry, and technical troubleshooting within remote environments. My background in customer support and CRM management has honed my ability to accurately document, label, and track data interactions, ensuring data integrity and consistency - skills directly transferable to data labeling and AI training data roles. I am highly proficient with tools like Audino, Make Sense, Jira, Google Workspace, and Microsoft Office, and have a strong foundation in advanced linguistics and communication, which supports my ability to annotate and classify data for NLP and related AI projects. My adaptability, commitment to quality, and experience working with strict guidelines and deadlines make me confident in delivering reliable, high-quality annotated datasets for a variety of domains.

IntermediateEnglish

Labeling Experience

Toloka

NLP Data Classifier

TolokaAudioClassificationQuestion Answering
I labeled, and tracked data interactions, ensuring data integrity and consistency.

I labeled, and tracked data interactions, ensuring data integrity and consistency.

2020 - 2022

Education

N

National Open University of Nigeria

Bachelor of Arts, English Language

Bachelor of Arts
2023 - 2025

Work History

V

Various International Clients

Freelance Professional Writer

Lagos
2019 - Present
G

GasHub Essentials

Marketing & Strategy Consultant

Lagos
2023 - 2024