AI Data Annotation and Quality Assurance Specialist
Worked on large scale text annotation projects to improve machine learning and natural language processing models. Responsibilities included reviewing and labeling customer conversations, classifying sentiment, tagging named entities, categorizing intent, and identifying language patterns. Ensured high accuracy by following detailed annotation guidelines, maintaining consistency across datasets, and completing regular quality checks. Contributed to training datasets used for chatbot improvement, search relevance, and automated customer support systems.