AI Training Specialist (Customer Service Evaluation - Telelink Call Center)
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In this position, I evaluated and responded to structured, high-volume communications using detailed rubrics similar to those in AI content labeling. I ensured quality and consistency across multiple web-based platforms, mirroring the requirements of AI annotation workflows. My role demanded precision, adherence to strict guidelines, and meticulous recordkeeping throughout all tasks.
• Closely followed client-specific protocols for each evaluation.
• Managed structured task repetition akin to annotation projects.
• Maintained traceable output and documentation.
• Adapted quickly to shifting standards and instructions.
In this position, I evaluated and responded to structured, high-volume communications using detailed rubrics similar to those in AI content labeling. I ensured quality and consistency across multiple web-based platforms, mirroring the requirements of AI annotation workflows. My role demanded precision, adherence to strict guidelines, and meticulous recordkeeping throughout all tasks. • Closely followed client-specific protocols for each evaluation. • Managed structured task repetition akin to annotation projects. • Maintained traceable output and documentation. • Adapted quickly to shifting standards and instructions.
2024 - Present