For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

Invite to Job
G

Grant Kelley

Content Writer/Analyst (AI Chatbot Evaluation and Training)

USA flagPlano, Usa
Expert

Key Skills

Software

No software listed

Top Subject Matter

AI Chatbots
Conversational AI
Legal Services & Contract Review

Top Data Types

TextText
DocumentDocument

Top Task Types

No task types listed

Freelancer Overview

Content Writer/Analyst (AI Chatbot Evaluation and Training). Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Master of Industrial and Labor Relations, Cornell University (2021). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Expert

Labeling Experience

Content Writer/Analyst (AI Chatbot Evaluation and Training)

Text
The role focused on improving a leading AI chatbot's outputs through careful review and iteration. Responsibilities included editing answers, refining instruction lists, and analyzing chatbot performance to increase user satisfaction. Additional duties involved recognizing error patterns and discussing them with the team to enhance AI response accuracy. • Edited and evaluated chatbot answers for relevance and correctness. • Improved and documented instruction templates for consistent AI behavior. • Identified and reported on repeated response issues and loss patterns. • Collaborated in prompt and answer business case analysis for AI testing.

The role focused on improving a leading AI chatbot's outputs through careful review and iteration. Responsibilities included editing answers, refining instruction lists, and analyzing chatbot performance to increase user satisfaction. Additional duties involved recognizing error patterns and discussing them with the team to enhance AI response accuracy. • Edited and evaluated chatbot answers for relevance and correctness. • Improved and documented instruction templates for consistent AI behavior. • Identified and reported on repeated response issues and loss patterns. • Collaborated in prompt and answer business case analysis for AI testing.

2024 - 2024

Education

C

Cornell University

Master of Industrial and Labor Relations, Industrial and Labor Relations

Master of Industrial and Labor Relations
2021 - 2021

Work History

I

Integer Holdings

HR Compliance Specialist

Plano
2024 - 2025
G

GlobalLogic

Content Writer/Analyst

San Jose
2024 - 2024