Gunthamanee Teekhasaenee

Key Skills

Software

Dataloop

Google Cloud Vertex AI

Labelbox

SuperAnnotate

Top Subject Matter

No subject matter listed

Top Data Types

Document

Text

Top Task Types

Data Collection

Diagnosis

Evaluation Rating

Prompt Response Writing SFT

Question Answering

Freelancer Overview

I have experience in data labeling and AI training data through my role as an AI BOT Senior Operation Expert at Binance. In this role, I focused on improving the accuracy of customer service chatbot operations. I have experience in identifying and resolving business pain points. I also have experience in developing and implementing operational strategies. I have demonstrated my ability to establish and manage business requirement mechanisms. I have also defined core objectives and established quantifiable index systems to evaluate and optimize chatbot performance. I have a proven track record of success in improving the efficiency and accuracy of AI-powered chatbots.

Labeling Experience

AI BOT Senior Operation Expert

LabelboxTextQuestion Answering

Led and optimized customer service chatbot operations, focusing on user experience, efficiency indicators (FCR), and labeling accuracy. Identified and resolved business pain points through root cause analysis and collaboration with stakeholders. Established and managed business requirement mechanisms throughout the entire requirement lifecycle. Developed and implemented operational strategies, defined core objectives, and established quantifiable index systems to evaluate and optimize chatbot performance.

Led and optimized customer service chatbot operations, focusing on user experience, efficiency indicators (FCR), and labeling accuracy. Identified and resolved business pain points through root cause analysis and collaboration with stakeholders. Established and managed business requirement mechanisms throughout the entire requirement lifecycle. Developed and implemented operational strategies, defined core objectives, and established quantifiable index systems to evaluate and optimize chatbot performance.

2024

Education

Work History