Senior QA Engineer
As a Senior QA Engineer, I was responsible for driving quality assurance processes and supporting successful product launches. My role demanded strong expertise in ISO 9001 standards, meticulous attention to detail, and cross-functional collaboration to resolve complex issues. I utilized problem-solving techniques to increase customer satisfaction and implement measurable improvements in QA initiatives. • Coordinated end-to-end testing efforts from planning through execution phases. • Streamlined defect reporting processes to ensure prompt resolution of issues. • Developed key performance indicators for assessing ongoing success in QA initiatives. • Strengthened communication between QA, development, and product management teams.