Trust & Safety Analyst (AI Content Moderator), Google Gemini Project, Wipro
As a Trust & Safety Analyst on the Google Gemini project at Wipro, I evaluated AI-generated responses for policy adherence and classified violation categories. I performed structured content reviews of text-based AI outputs, making safe/unsafe determinations and escalating ambiguous cases as needed. I adapted rapidly to frequent policy changes and ensured review consistency in a high-volume environment. • Categorized violations such as hate speech, harassment, dangerous content, medical misinformation, and regulated goods facilitation. • Reviewed user-submitted feedback and assessed the severity, context, and intent of reported responses. • Maintained above-benchmark accuracy and quality scores while supporting platform integrity and online safety. • Used internal proprietary tools for workflow management and AI content evaluation.