AI Content Moderation and Data Quality Specialist at TELUS International
Led content moderation and data annotation projects for major social media platforms and e-commerce clients. Responsibilities included analyzing and labeling user-generated content for policy violations, sentiment analysis, and content classification. Maintained consistent 95%+ accuracy rates while processing 500+ items daily. Specialized in multi-language content moderation and complex policy enforcement. Contributed to developing annotation guidelines and training new team members.