ICT Assistant
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As an ICT Assistant, I supported the organization's IT infrastructure and ensured seamless technical operations. My role required troubleshooting, system administration, and security management to maintain high levels of efficiency and compliance. I leveraged my expertise in network security and end-user support to deliver prompt solutions for over 200 users.
• Diagnosed and resolved network issues to minimize downtime
• Managed Active Directory for user accounts and access control
• Implemented and monitored network security measures
• Conducted vulnerability assessments and provided mitigation recommendations
As an ICT Assistant, I supported the organization's IT infrastructure and ensured seamless technical operations. My role required troubleshooting, system administration, and security management to maintain high levels of efficiency and compliance. I leveraged my expertise in network security and end-user support to deliver prompt solutions for over 200 users. • Diagnosed and resolved network issues to minimize downtime • Managed Active Directory for user accounts and access control • Implemented and monitored network security measures • Conducted vulnerability assessments and provided mitigation recommendations
2023 - Present