AI Data Evaluation & Chatbot Optimization (Software Engineer at Convose)
Worked with conversational datasets and system outputs to optimize chatbot behavior and response quality. Evaluated AI chatbot systems, focusing on validating output and improving response accuracy via technical review. Utilized AI APIs and tools to assess and analyze application performance and user interaction data. • Integrated OpenAI API and LangChain for AI-driven validation and rating. • Analyzed conversation logs for consistency and quality assurance in chatbot responses. • Performed structured assessments and provided feedback on model outputs. • Collaborated with team to implement improvements based on evaluation findings.