G
Gautam Buddha University
Master of Computer Applications, Computer Applications
Master of Computer Applications
2007 - 2010
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Freelancer Overview
I have over three years of experience in technical support and IT service delivery, with a strong foundation in data management, analytics, and AI tools. My background includes hands-on expertise with ServiceNow, Active Directory, Microsoft 365, and database management, as well as experience generating detailed computer-based reports and documenting technical procedures. I am skilled in troubleshooting and resolving complex issues, and I have supported data-driven environments for clients in telecommunications, e-commerce, and enterprise IT. My familiarity with Power BI, data analytics, and prompt engineering for AI tools like ChatGPT has given me a keen understanding of data quality, accuracy, and annotation processes. I am detail-oriented, process-driven, and committed to supporting high-quality training data for AI and machine learning applications.
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Indira B. hasn’t added any AI Training or Data Labeling experience to their OpenTrain profile yet.
Education
G
Gautam Buddha University
Bachelor of Computer Applications, Computer Applications
Bachelor of Computer Applications
2004 - 2007
Work History
S
Sitel Group
Technical/Customer Support Lead
St. Catharines
2020 - 2023
G
Gatestone & Co.
Customer Service Executive
Toronto
2020 - 2020