Search Engine Evaluator (Remote Contractor) at TELUS International (formerly Lionbridge/Leapforce)
As a Search Engine Evaluator, I provided direct human feedback to enhance AI-driven search engine models. I evaluated and rated search results, video content, images, and ads against complex rating guidelines. My work contributed significantly to improving natural language processing, relevance, and the cultural appropriateness of AI search outputs. • Consistently applied multi-hundred-page guidelines to varied content types • Regularly analyzed ambiguous or multi-intent queries to refine AI understanding • Performed high-volume, detail-oriented evaluations across global web content • Utilized internal/proprietary tools adapted to ongoing algorithm updates