Personalization
I participated in a data labeling project focused on evaluating the personalization capabilities of a chatbot system. The task involved analyzing user-chatbot conversations and categorizing the personalization elements present in the responses. We were instructed to classify the prompts into four categories: name, interest, gender, and memory. Our role was to identify whether the chatbot demonstrated memory—such as recalling the user's name, preferences, or previous statements—without the user having to repeat them in each interaction. This required a deep understanding of dialogue flow, contextual relevance, and user-specific references. Each annotation contributed to improving the model’s ability to maintain coherent, personalized interactions across sessions, enhancing the overall user experience. The project demanded precision, consistency, and linguistic sensitivity in both English and Spanish.