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Jaceline Shropshire

Jaceline Shropshire

Customer Service Representative - Nonprofit

USA flag
Charlotte, Usa
$18.00/hrIntermediateAppen

Key Skills

Software

AppenAppen

Top Subject Matter

No subject matter listed

Top Data Types

TextText

Top Label Types

Prompt Response Writing SFT

Freelancer Overview

I have a strong background in customer service, where I developed excellent attention to detail through managing high volumes of data entry and record keeping. My experience includes accurately documenting customer interactions, resolving issues efficiently, and collaborating with teams to maintain data integrity. I am skilled at following guidelines, handling sensitive information with care, and ensuring that all records are precise and up-to-date. My ability to communicate clearly and manage multiple tasks simultaneously makes me well-suited for roles in data labeling, annotation, and AI training data, where accuracy and reliability are essential. I am eager to leverage my problem-solving skills and commitment to quality in a data-focused environment.

IntermediateEnglish

Labeling Experience

Appen

AI Trainer

AppenTextPrompt Response Writing SFT
2 different projects, Labeling AI and the other rating the responses.

2 different projects, Labeling AI and the other rating the responses.

2024 - 2025

Education

C

Central Piedmont

Associate, Education

Associate
2024 - 2025

Work History

S

Samaritan's Purse

Customer Service Representative

Charlotte
2022 - 2025