Customer Service Representative
Video
As a customer service representative at MTN Nigeria, I assisted customers with inquiries and SIM registration processes. I handled complaints efficiently and provided prompt solutions to ensure high satisfaction. My role emphasized excellent communication, patience, and product knowledge.
• Assisted customers with SIM registration and service inquiries
• Handled complaints and provided effective solutions
• Maintained a high level of customer satisfaction
• Managed customer queries in a dynamic work environment
As a customer service representative at MTN Nigeria, I assisted customers with inquiries and SIM registration processes. I handled complaints efficiently and provided prompt solutions to ensure high satisfaction. My role emphasized excellent communication, patience, and product knowledge. • Assisted customers with SIM registration and service inquiries • Handled complaints and provided effective solutions • Maintained a high level of customer satisfaction • Managed customer queries in a dynamic work environment
2017 - 2018