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Jenifer Duggan

Jenifer Duggan

Domain Expert, SFT Trainer & Evaluator

USA flag
Remote, Usa
$60.00/hrEntry LevelMercorClickworkerTelus

Key Skills

Software

MercorMercor
ClickworkerClickworker
TelusTelus
Other

Top Subject Matter

F&B Operations
Management Domain Expertise
Hospitality Domain Expertise

Top Data Types

TextText
DocumentDocument

Top Task Types

Prompt Response Writing SFT
Evaluation Rating
Fine Tuning

Freelancer Overview

Domain Expert, AI Trainer & Prompt Evaluator. Brings 25+ years of professional operations and management experience across food and beverage operations, hospitality, franchise networks, retail operations, and eCommerce. Expertise includes P&L responsibility, unit economics, contract management, purchasing, inventory management, enterprise systems, and structured analysis. Core strengths include experience Mercor. AI Training focus includes: evaluating AI-generated outputs for accuracy, completeness, realism, and style; assessing AI decision making processes in operational, financial, management, and lifestyle contexts; creating realistic scenarios for AI evaluation. Skilled in rubric scoring and calibrating golden examples in multiple data types.

Entry LevelEnglish

Labeling Experience

Mercor

Domain Expert, AI Trainer & Prompt Evaluator

MercorDocumentEvaluation Rating
As a Domain Expert, AI Trainer, and Prompt Evaluator for Mercor and Handshake AI, I trained large language models (LLMs) across various projects. I created, refined, and evaluated prompts and outputs using deep operational knowledge in management, food service, and hospitality domains. Responsibilities included rubric creation, assessment of AI-generated outputs for quality and accuracy, and scenario generation for operational workflows. • Designed and reviewed prompts for LLM training and SFT tasks. • Used rubric-based evaluation methods to assess practical applicability and alignment with operational realities. • Simulated operational challenges for realistic model improvement. • Provided comprehensive written feedback to enhance AI model performance.

As a Domain Expert, AI Trainer, and Prompt Evaluator for Mercor and Handshake AI, I trained large language models (LLMs) across various projects. I created, refined, and evaluated prompts and outputs using deep operational knowledge in management, food service, and hospitality domains. Responsibilities included rubric creation, assessment of AI-generated outputs for quality and accuracy, and scenario generation for operational workflows. • Designed and reviewed prompts for LLM training and SFT tasks. • Used rubric-based evaluation methods to assess practical applicability and alignment with operational realities. • Simulated operational challenges for realistic model improvement. • Provided comprehensive written feedback to enhance AI model performance.

2025 - Present

Education

G

Georgia State University

completed coursework toward degree , General

completed coursework toward degree
1999 - 2001

Work History

C

Crafted Spark Consulting

Principal Consultant and Founder

Remote
2025 - Present
K

Kennesaw State University

Executive Director of Dining & Hospitality Services

Kennesaw, Georgia
2010 - 2024