Jennifer Omeh

Customer Support & Product Analyst - Financial Services

Lagos, Nigeria

$20.00/hrEntry LevelInternal Proprietary Tooling

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

No subject matter listed

Top Data Types

Video

Top Label Types

Segmentation

Action Recognition

Freelancer Overview

I am a detail-oriented professional with strong experience in data analysis, data entry, and process documentation, developed through roles in customer support, product analysis, and training. My background includes generating and organizing large datasets from user feedback, support tickets, and market research, as well as preparing actionable reports and maintaining knowledge bases. I am highly proficient with tools such as Google Suite, Microsoft Office, and Figma, and I have a proven ability to manage and annotate data for product improvement and user behavior analysis. My ability to synthesize complex information, ensure high data quality, and communicate insights makes me well-suited for data labeling and AI training data roles, especially in fast-paced, customer-focused environments.

Entry LevelEnglishIgbo

Labeling Experience

Atlas Capture

Internal Proprietary ToolingVideoSegmentationAction Recognition

What is This Project? Annotating videos showing humans completing physical tasks from a first-person (ego) perspective. The goal is to ensure the ego's main actions and the objects they are interacting with are accurate, as well as the timestamps for each segment.

2025

Education

Utiva

Certificate in Agile Product Management, Agile Product Management

Certificate in Agile Product Management

2020 - 2020

Federal Polytechnic, Oko

Higher National Diploma in Library and Information Science, Library and Information Science

Higher National Diploma in Library and Information Science

2017 - 2019

Work History

Windville Finance Limited

Customer Support & Product Analyst

Lagos

2021 - Present

Newedge Finance Limited

Product Trainer

Lagos

2020 - 2020