Customer Service Representative
I served as a customer service representative, assisting clients with inquiries and resolving product or service issues. My work focused on delivering prompt, solutions-oriented support while maintaining a courteous and positive attitude. I routinely used problem-solving and communication skills to enhance overall customer satisfaction. • Managed client inquiries through various communication channels • Resolved service-related issues efficiently • Provided feedback to improve products and services • Documented and tracked service issues for follow-up