Key Skills

Freelancer Overview

I have a strong background in multilingual communication, content evaluation, and quality assurance, with hands-on experience supporting global technology and gaming clients. My previous work in Xiaomi’s aftersales operations involved managing customer interactions, reviewing translated materials, and ensuring linguistic accuracy and contextual consistency across English, Chinese, and Malay. This experience sharpened my eye for detail, improved my ability to detect subtle language nuances, and strengthened my understanding of user intent and cultural tone. In addition, I have contributed to compliance and localization-related tasks in the tech and gaming sectors, where accuracy, clarity, and contextual alignment were essential. These experiences have given me a solid foundation for AI data training projects involving linguistic annotation, translation evaluation, and user experience analysis. With a combination of analytical thinking, adaptability, and cross-cultural insight, I aim to contribute high-quality labeled data that helps enhance AI understanding and natural language performance.

Labeling Experience

Education

Work History