Wake Technical Community College
Associate of Arts in Accounting, Accounting
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I am a bilingual Salesforce Administrator with over 4 years of experience managing, auditing, and optimizing large-scale datasets to improve business processes and reporting accuracy. My background includes extensive hands-on work with CRM data, where I have led data audits of 600K+ records, automated complex calculations for financial metrics, and implemented system-driven solutions to enhance data quality and integrity. I am skilled in using Salesforce, HubSpot, Excel, and Google Sheets, as well as automation tools like Zapier and Data Loader for data integration, cleansing, and transformation. My expertise in process automation, data validation, and cross-functional collaboration has enabled me to deliver accurate, actionable data for sales, finance, and customer success teams. I am passionate about ensuring high-quality, reliable data to support analytics, reporting, and AI-driven initiatives.
Associate of Arts in Accounting, Accounting
Bachelor of Business Administration, Business Administration
Sr. Salesforce Administrator
RevOps Analyst & Salesforce Administrator