Content Moderator – Social Media
As a Content Moderator for social media, I reviewed and flagged user-generated content for policy violations and sensitive material. The work involved classifying text posts and comments based on predefined guidelines. My focus was on ensuring platform safety and accuracy in decision-making. • Managed high-volume daily content reviews, often under tight deadlines. • Utilized standard moderation and reporting tools as part of the workflow. • Collaborated with teams on process improvement and handled confidential information. • Escalated nuanced cases requiring additional review or risk assessment.