Specialist in Automation and Digital Communication – AI Trainer
Designed, supervised, and refined conversational flows for AI chatbots, ensuring natural-sounding human-AI interaction. Analyzed user language patterns to fine-tune virtual assistant responses and improve retention metrics. Created detailed style guides for written and spoken brand communication. • Focus on grammatical correctness and natural dialogue • Labeling classification of linguistic tone and intent • Iterative prompt + response (SFT) design and evaluation • Domain: Automated customer engagement for brands