Supply Chain Optimization Consultant (ML Model Building for Ticket Classification)
TextClassification
As a Supply Chain Optimization Consultant, I built machine learning models using TensorFlow to classify and propose solutions for ticketing data. The work focused on automating the process of analyzing support tickets through AI-driven classification algorithms. I directly contributed to model training and classification logic involving large-scale text datasets. • Developed and refined classification models on support ticket text datasets
• Utilized TensorFlow to implement and experiment with ML architectures
• Labeled and validated textual data to train and assess classification accuracy
• Provided classification recommendations for automated ticket triage processes
As a Supply Chain Optimization Consultant, I built machine learning models using TensorFlow to classify and propose solutions for ticketing data. The work focused on automating the process of analyzing support tickets through AI-driven classification algorithms. I directly contributed to model training and classification logic involving large-scale text datasets. • Developed and refined classification models on support ticket text datasets • Utilized TensorFlow to implement and experiment with ML architectures • Labeled and validated textual data to train and assess classification accuracy • Provided classification recommendations for automated ticket triage processes
2019 - 2021