AI Response Evaluation for Technical and Customer Support Tasks
I reviewed AI-generated answers to make sure they were clear, accurate, natural, and relevant to the task. This included customer support replies, technical explanations, JSON and configuration questions, troubleshooting steps, and short spoken-response answers. My focus was on checking whether the answer actually solved the user’s problem, followed the instructions, avoided guessing, and used simple English that would be easy for a real person to understand