Key Skills

Software

No software listed

Top Subject Matter

Animal Care & Welfare

Customer Service & Support

Community Management & Moderation

Top Data Types

Text

Document

Top Task Types

No task types listed

Freelancer Overview

I'm a dedicated, people- and animal-focused professional with over five years of hands-on experience across animal care, customer service, and community support. I've built a strong foundation working with animals through pet sitting, dog walking, professional bathing at PetSmart, and adoption counseling at the Baltimore Humane Society — where I guided families through the adoption process with care and thoroughness. Beyond animal care, I bring solid customer-facing experience from a fast-paced call center environment, food service, and housekeeping — giving me a well-rounded ability to stay composed, organized, and attentive under pressure. I'm comfortable with POS systems, Salesforce, and digital communication tools, and I've handled everything from processing transactions to resolving complex complaints. What sets me apart is my genuine versatility — I can connect with people, care for animals, and keep operations running smoothly all at once. I'm currently expanding my education with an Associate's degree in Communications, and I actively give back through volunteer leadership roles in moderation, onboarding, and community management. Whether the role calls for compassion, organization, or quick thinking, I bring all three.

Labeling Experience

Education

Work History