Customer Service Agent
As a Customer Service Agent, I handled client inquiries, provided sales support, and resolved technical issues. The role required strong communication skills and the ability to multitask effectively. I maintained a high level of customer satisfaction through prompt and efficient service.
• Answered customer questions and provided solutions
• Assisted with product sales and upselling opportunities
• Troubleshot and resolved technical issues for customers
• Collaborated with team members to meet performance goals
As a Customer Service Agent, I handled client inquiries, provided sales support, and resolved technical issues. The role required strong communication skills and the ability to multitask effectively. I maintained a high level of customer satisfaction through prompt and efficient service. • Answered customer questions and provided solutions • Assisted with product sales and upselling opportunities • Troubleshot and resolved technical issues for customers • Collaborated with team members to meet performance goals
2018 - 2019