Technical Service and Support Specialist
As a Technical Service and Support professional, I was responsible for both hardware and software maintenance and installation. My work required in-depth knowledge of computer systems and operating systems, especially Windows, to ensure optimal performance for users. I developed strong troubleshooting skills and the ability to work under pressure within a marine services environment. • Provided maintenance and installation of computer hardware and software • Performed Windows OS installations and optimizations • Diagnosed and resolved technical issues for end users • Ensured prompt and effective customer support